UPS part 3 Essay Example | Topics and Well Written Essays - 1000 words

UPS part 3 - Essay Example In the process of discussing the interrelationship between the identified throughput variables, whether or not they fit together or work towards the opposite ends will be discussed. Since the Burke-Litwin is a very complicated model, the analysis made in this study will be limited to transactional variables identified in the article entitled â€Å"A Casual Model of Organizational Performance and Change† by Burke and Litwin. Prior to conclusion, the main cause of each identified organizational problems will be discussed. Since UPS is a global company that provides the public with package delivery services to as much as 200 countries and territories all over the world (UPS), UPS management is composed of 11 major business positions which is headed by D. Scott Davis – the Chairman and CEO of the company (UPS b). The main task of UPS employees is to ensure that the company is able to deliver millions of packages around the world each day. Since UPS employees is highly dependent on the use of information and communication technology (ICT), each employee is expected to be knowledgeable with the use of modern communication equipments which includes UPS official website and the use of handheld Delivery Information Acquisition Devices (DIAD) (UPS c). Basically, the use of these electronic gadgets will make it easier on the part of each employee to manage, operate, and keep track of its daily business transactions such as the shipment and delivery schedules around the world on a real-time basis. Given that the main task of UPS employee is very complex in nature, managers are responsible in ensuring that each employee is highly motivated to deliver fast and reliable customer service at all times. To effectively develop management practices that will enable them to attain the organizational goal, managers should focus on developing a good